No vapor? What to check first

Please check the following in order.

Remove the caps: take off the translucent mouthpiece cap and the plug (sticker) at the bottom. Most "no vapor" cases right after unboxing are caused by this.
Charge the device: the light stays on while charging (DASH needs no charging).
Just inhale: there is no button. The device activates automatically when you draw, and the light comes on while you inhale.
For Swift / Hammer: remove the cartridge, check the contacts and reattach it. A poor connection can cause an X mark or no light.

If it still does not work, contact us via this chat or the contact form with your order number.

Updated on: 04/09/2026

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